This summer I learned an important business lesson – when
Plan A doesn’t work, be ready and embrace Plan B. To allow the failure of your plans to
overtake your dreams, just fosters further disappointment and festers away at
your intent.
I had spent at least six months planning a big family trip
to Scotland and the Isle of Man to celebrate our 45th wedding
anniversary and 50 years of being together as a couple. We’d decided to celebrate the 50 years now
when we were all able to travel, rather than wait.
It was a complicated itinerary, as I worked to ensure
everyone got to do what they wanted to do, and we also had some down time and
space away from one another.
The first dent in THE PLAN, occurred before we left. Thank goodness. We discovered, by chance, that the airline
we’d booked our tickets to get to the Isle of Man, had gone into
liquidation. So we had to scramble to
get seats with another airline and as I write, we are still trying to get our
money back from the first one, but not holding up much hope.
We had gone ahead of the “kids” and were collecting them in
Glasgow to head off together for a few
days in the Highlands. Except, last
minute because a truck had hit their plane, their flight was cancelled. It was 3.00am in the morning before they got
checked into a Toronto hotel, where the three of them were left to share one
bed. Ever chivalrous, my son in law,
spent the night in a chair.
A day late, we met them at the airport. Now we’d had to move hotels, as there was “no
room at the inn” where we were staying, and with two big concerts taking place
in Glasgow, hotel rooms were scarce. We
ended up having to tough it out at a five-star hotel, which while lovely, was not
part of our trip budget.
But I had decided early on with these unforeseen delays,
that they were not going to spoil our vacation, which they could just as easily
have done. Instead I encouraged everyone
to think about the great stories they’d have to share about what had happened.
And with one day short, we focused more intently on we
wanted to do and see in the time left.
As leaders in our businesses (and families) we set the
tone. Being pragmatic and coming up with
a Plan B is a good start, but so is having a good attitude.
As John Lennon once said “life is what happens when you are
busy making other plans.”
1 comment:
Great article - thank you - what happens when there is no Plan B?
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